Legal terms
Exploria is a travel agency legally incorporated in Colombia (RNT 288420 · NIT 1012457141-7 · Bogotá D.C.) that acts as an intermediary between travelers and the verified partner tour operators who provide each experience. Here we bring together the documents that govern the use of our platform so you can book with complete peace of mind.
- Terms · Updated: October 20, 2026Terms, conditions and refund policyThe rules that govern the use of the platform and the relationship between Exploria, travelers and partner operators, including the deposit and balance model.
- Policy · Updated: October 20, 2026Privacy and personal data processing policyHow we collect, use and protect your personal data when you book or browse on Exploria.
- Policy · Updated: October 20, 2026Cookie policyWhich cookies we use, what they’re for and how you can manage or disable them from your browser.
- Policy · Updated: October 20, 2026Personal Data Protection PolicyYour rights to access, update or delete your data and how to exercise them under Law 1581 of 2012.
- Policy · Updated: October 19, 2026Cancellation and refund policyHow much is refunded depending on how much notice you give and what happens if something unexpected comes up. Some experiences run by a partner may have their own policy; the condition most favorable to the consumer prevails.
Official registrations
EXPLORIIA — Travel and Tourism Agency · RNT 288420 · NIT 1012457141-7 · Commercial registration No. 04099743 · Bogotá D.C., Colombia. Registrations verifiable with the National Tourism Registry and the Bogotá Chamber of Commerce.
The Superintendence of Industry and Commerce (SIC) is the consumer protection and personal data authority in Colombia.
Exploria rejects the sexual exploitation and abuse of minors in tourism (Laws 679 of 2001 and 1336 of 2009) and promotes tourism that is responsible toward the communities and the environment of each destination.
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