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Guides to get started
What Exploria is and how it works
Booking in 4 steps, the deposit and the balance, and how we look after you.
Step by step · Traveler
How to book an experience on Exploria
Booking on Exploria takes a couple of minutes: you secure your spot with a deposit and pay the balance on the day of the tour, directly to the local operator.
How it works · Traveler
The Exploria Guarantee
The Exploria Guarantee is the backing we give every booking from start to finish.
Featured articles
- Cancellation and refund policyYou can cancel your booking by writing to us on WhatsApp.
- Change the date or the number of people in your bookingPlans change, we know.
- How the deposit and the balance workOn Exploria you don’t pay everything up front.
- Ways to pay the depositThe only payment you make before the tour is the deposit that secures your spot; you pay the balance on the day of the activity, on site.
- Your experience’s meeting pointEach experience works in one of two ways, and its page makes it clear which: either you’re picked up at your accommodation, or you make your own way to a meeting point (a dock, a beach, an office).
- Weather and sea conditionsIn the Caribbean the weather can change within hours, and safety comes first.
All topics
Bookings and deposits
How to book, confirm and secure your spot.
Changes and cancellations
Tiered refunds, date changes and weather.
The day of the tour
Meeting point, what to bring, requirements and schedules.
Payments and prices
Payment methods, group rates and the balance at your destination.
Your account
Logging in with your email, your details, wishlists and privacy.
Safety and trust
Verified operators and tips to travel with peace of mind.
About Exploria
Who we are, our model and how to contact us.
Looking for our Terms and conditions, Privacy policy or other legal content? You’ll find them all in Legal terms.
Need to contact us?
A real person from the Exploria team will help you, not a bot.
Sunday to Saturday, 6:00 AM to 9:00 PM
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