Guide · Traveler
Contact and feedback
There are real people behind Exploria: write to us and someone from the team replies, not a bot. We usually answer within a few minutes on WhatsApp, on Colombia time.
Our channels
- WhatsApp: +57 320 403 1707 — the fastest channel for bookings, changes and questions.
- Email: reservas@exploriia.com.
- The form on the contact page, which opens the WhatsApp conversation with your message already written.
- Support hours: Sunday to Saturday, from 6:00 AM to 9:00 PM.
Your feedback makes us better
Did something delight you, confuse you, or do you think we could do better — with the platform, an experience or the booking process? Tell us through any of these channels: feedback from travelers and operators is what keeps polishing Exploria.