How it works · Traveler
Your notifications
In Notifications we let you know about the important things in your bookings: when one is confirmed, if we change the date, if it’s canceled and when you can rate your experience.
Where to see them
- When you have new notifications, the ☰ menu shows a blue dot.
- Click the ☰ menu, then Notifications.
- Tap Profile in the bottom bar.
- Tap the bell: it shows a blue dot when you have new notifications.
What we let you know about
- Your booking is confirmed, with its voucher ready in Trips.
- We changed the date (or the time) of your experience.
- Your booking was canceled.
- How was your experience?: the day after, so you can rate it.
Once you open your inbox, the notifications are marked as read.
Emails
In Account settings › Notifications you decide whether we send you the email to rate your experiences. The emails about your bookings (the confirmation with the voucher, changes) always reach you, because they’re part of your booking.
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