Rules · Partner operator
Quality standards for experiences
Trust is the heart of the marketplace: travelers book because what they see on the page is what they get at the dock. These are the rules every experience published on Exploria follows.
The rules
- Real reviews, never made up: only reviews from travelers who did the experience are published. If you don’t have reviews yet, your experience shows as new — and that’s fine.
- Real photos of your activity, not stock images.
- Honest information: duration, times, meeting point, capacity and requirements just as they are.
- Compliance with the published cancellation policy: if yours differs from the general one, it’s stated on the experience’s page and the condition most favorable to the consumer always applies.
- Safety first: if DIMAR closes operations due to the weather, the traveler chooses between rescheduling at no cost and a refund of their deposit.
Why we’re so strict
An inflated detail turns a booking into a complaint; an honest one turns it into a good review and travelers who come back. Also, as a registered agency we answer to consumer protection regulations: the full framework is in our legal documents.
Not sure how to present your experience? Your advisor supports you on WhatsApp to build the page with clear, complete and honest information.
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