Changes and cancellations
Cancel a booking; Change your booking; When the experience can’t go ahead
Cancel a booking
- Policy · TravelerCancellation and refund policyFrom 90% to 0% of the deposit, depending on how many days ahead you cancel.
- Policy · TravelerRight of withdrawal: 5 business daysIf you booked online, you can change your mind and get back 100% of what you paid.
- How it works · TravelerWhen you get your refundWe process it within 30 calendar days of your request.